Frequently Asked Questions

General

1. What is the age range for a BuckleyBoo? 15 months - 4 years.
   
   
2. When should I buy it for my child? 12 months - 3 ½ years.
   
   
3. How big is it? The big BuckleyBoos are approximately 17” high, the perfect size to buckle and cuddle. The minis are 12" and are perfect for the baby and toddler on the go.
   
   
4. Is it washable? Yes, BuckleyBoos are surface washable.
   
   
5. How is this product different from other educational toys? In our scanning of the market, we have found no toys for the 15 month – 4-year-old age group that focuses on this kind of small motor task. Additionally, BuckleyBoo dolls are undeniably adorable.
   
   
6. Where is BuckleyBoo made? BuckleyBoo is made in China in order to deliver the best savings to our customers.
   

Development

1. Why would I want my child to learn to undo a buckle? Buckling and unbuckling is a multi-stage developmental task. Children become fascinated with buckles around 15 -18 months when they begin to be aware of all of the buckles in their environment. Your child will begin to manipulate buckles at this age, eventually mastering the buckling task. Children do not develop the ability to unbuckle buckles until after 3 years. Unbuckling not only requires additional coordination and skill but strength as well. Mastering unbuckling comes at a stage where simple buckles are no longer used in safety restraints for toddlers. BuckleyBoo dolls give toddlers a fun and safe place to develop this essential developmental skill. Additionally, the buckles used for BuckleyBoo in no way resemble or conform to the configurations and complexity of buckles used for safety purposes for children this age.
   
   
2. How is this a developmental toy? Development is based on mastery. Your child is continually trying to master their environment which in many ways requires small motor coordination and scanning visual cues.
   
   
3. My child can buckle but not unbuckle. Is this normal? Yes, babies and toddlers will begin to develop the skills to buckle at approximately 18 months. Additionally at the age of 15-18 months they will begin recognizing that the ribbon patterns match and will help them identify the correct buckle.  At approximately 3 years, they will begin to attempt to unbuckle the buckle and a new developmental task is on its way to mastery.
   

Safety & Materials

1. What are plastic buckles made out of? Celcon, a plastic commonly used in toys
   
   
2. Is it safe? Yes. The toy was tested by SGS a 3rd party testing facility and complies with ASTM (American Safety)  standards as well as CE (Eurpoean safety standards).
   
   
3. Is there any lead or toxins? No
   
   
4. Is the neck ribbon a safety hazard? No. The ribbon is secured on to the doll in two locations.
   
   
5. Will this teach my child to get out of his car seat and high chair? No. Depending on your high chair buckle, after age 3, if your child is still being buckled into a high chair, he she may be able to maneuver the buckle from a “bird's eye” position.
   
   

Terms

1. What is your return policy? Unless the product is defective, we accept returns within 30 days of ordering if they were bought from BuckleyBoo.com. The toy must be in its original polybag packaging with the hang tag still attached.  If you purchased a toy from a retailer, please refer to their return policy. Customer is responsible for return postage.
   
   
2. What do you charge for shipping? We ship FedEx Ground. For our retail customers, we charge a flat shipping rate of $8.95 for all orders up to $49.99 and $11.95 for all orders over $50.00. Fixed rate shipping does not apply to orders shipped to Canada. Wholesale customers are charged the FedEx calculated rate.
   
   
3. Do you ship internationally? At this time we only ship with in the United States and Canada.
   
   
4. Do you ship to APO?  Not at this time.